Coxbox new channel alignment

[fubar]

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Cry
Got up his morning and had to search for my "usual suspect" channels. Who the heck at Cox thinks this stuff up? Just like my supermarket. As soon as I memorize the location of the bread, beer and meat, they change it. Maybe it is a power play
"WE ARE COXCABLE the magnificent, we can decide the channel numbers, the originating station is dog stuff to us. We decide what is and where...."
I have given up. This has occurred at least three times but never this great of a shuffle. I just do not want to relearn this. I just as soon change services...
Go City of Lafayette Fibre or maybe, satellite, anything but this. More cost, less channels and all mixed up a big thumbs down for COX.
Fubar....

[Taureau]

Fubar, Way to go. I did the same a few years back and
I do not regret it. I now have direct tv, the monthly cost
stays the same and I do get good service. Occasionly when
you get a heavy rain, you will loose the signal but that does
not last long. I can remember with cable, on good clear day
loosing cable; didn't happen often but neither does loosing
the signal now. Cable, looks like each month they are
going up on cost. Good Luck.

[coolboy]

I just read a great article in "The Ind" about the Weather Channel being moved to the Expanded package. The spokesperson for Cox said that it was under a contractual obligation to group like channels together. The Ind spoke to a rep from the Weather Channel who said they have no such contract. And the Weather Channel still comes on the Basic package in New Orleans. What's up with that? Cox is lying and making changes during the start of hurricane season.

I remember when there was TCA cable that was made up of all local people and had that Mom & Pop feel. Sure we didn't get cutting edge cable technology, but they at least cared about customers. With Cox, we get great technology (which never works properly) and rate increases with no notification or explanation.

Cox brings in these employees from all over the country that have no idea about the culture of our area. These people are focused more on maximizing profits and less about customer satisfaction.

For those that have DirecTV, a Cox rep told me that satellite tv doesn't carry local tv stations. Is that true?

[TBEAR]

It used to be you could not but now you can my mother had that issue and had to get another add on to the antenna or something several years back, however I can tell you it does go out during some rain not all. Brother-in-law has the same problem with his and rain.

I also liked it when it was TCA, but right now I'm trying the bundled service from cox, telephone unlimited digital, high speed internet (4.0), and what I already had was hd tv and all the movie channels. my total is $161.00 a month Before I was paying $201.00 total for the same cable tv and bellsouth dsl (3.0) with only telephone caller id call wiating, no long distance and no los. It used to be long distance for me to call carencro from youngsville with bellsouth. So I'm currently saving $40.00 a month and have more service. With that said I went with Cox because of the reduction in price a month for more service. If bellsouth ends up offering a lower price, Ill switch back to them. But for how many years has bellsouth been milking the telephone service. With all the advances in technology there was no reason I had to call long distance from Youngsville to Carencro with bellsouth. Competition is good we'll see if Bellsouth ends up going down on their prices.

And it is ridiculous to to have the weather channel on the expanded.

I will tell you this, dont listen to the idiots with cox on the telephone who are in baton rouge they aint got a clue. The road guys have filled me on all kinds of stuff that they deal with everyday and told me how the cox employees you talk to on the phone are fools.

So I'm just trying it and well see what happens.

[coolboy]

Wow. I just read another article about Cox's channel lineup causing some technical problems. Apparently, some people are having trouble TiVo'ing shows with the changes. Sharon Kleinpeter, vice president of governmental and public affairs for Cox says, "We have been blasting the information to our customers for 30 days. So, if someone didn't know about it, they didn't want to know about it."

She sounds frustrated. Welcome to our world as a Cox customer. I wonder if she tells her supervisor that she's been blasting information to him for 30 days. And that maybe he didn't get the memo because he just didn't want to know about it. She must have graduated with honors from the Dee Stanley University of Absurd Things to Say.

Cox is right up there with Joey and Dee. They do whatever they please to us, the ones they need most. These people talk to us like we're children and expect us to cough up more money on taxes and rates, but far be it from the customers/citizens to say something. The arrogance they show is appalling and makes me sick to my stomach. She even had the audacity to say that she assumed the company would lose some customers. I guess Cox just calls that collateral damage. It doesn't matter if they lose a few customers because they're getting so much more money due to the rate increase!

My friend makes automatic payments through his credit card to Cox every month and works offshore. He didn't even know about the rate change and the change to the channel lineup. He's not a fishwrap reader, so he wasn't aware of anything. He installed DirectTV this week and canceled his Cox package.

TBEAR, I do have to total Cox package of internet/telephone/cable. I had a lot of problems in the beginning, but not so much within the past year. It's more convenient to have all of these services on one bill every month. BellSouth is even worse than Cox I have to say. Although I picked the lesser of two evils, I still made a deal with the devil.

[TBEAR]

I know its like which one can you go with so right now I chose the cheaper one of those evils. I had enough of bellsouth charging me $40.00 more than I'm paying now with less service.

So far with all three and the channel lineup change its working, however some of the lower channels have low sound stuff like that. But I cant stand my friends direct tv, it rained the other day, living in Louisiana of course everyone knows it rains almost everyday, I was watching the Nascar Race at his house and it went out, so we had to go back to my home to watch the race on cox. That irritated me more than anyting about direct thats why i wont get it.

I really dont like cox because of fighting with their dvr, been through three of them, but what are you going to do wait for lus fiber.

That Kleinpeter woman should not have made that smart a** comment the way she did, get out the business if you can handle the public.

Oh and coolboy make sure he and everyone checks their automated billing, one of my friends got billed twice and caught it. The system auto rebilled him after the channel change thinking it was not paid when the billing system merged with Baton Rouges

[Guest]

Right on about cox. I also switched from bellsouth to cox last year, and I was very happy with cox's customer service...especially compared to what I used to have from bellsouth. However, this latest fiasco is too much. The weather channel thing is the worst. And check out every ad for cox advertising their specials - I challenge you to find out how much the special will cost after the promtional period is over. You can't do it, not even on cox's website. Definitely deceptive...these reasons alone are why I'm interested in LUS's proposal. At least the people running everything and making all these decisions would be local, and they'd actually have to answer to us.

P

[abbd]

I think that's the most humorous post I've ever read. They answer to us? Who you kidding? Those bozos don't answer to anyone but each other. If you like lafayette traffic you'll love socialised communications. The free market rules, collectivism hmmm well just say it ain't all it's cracked up to be. I love folks who can't wait for more government involvement in their lives. The nanny state provided to you by a bunch of RINOs. Keep drinking that "Kool-Aid".

[coolboy]

Sharon "I get free Cox cable so screw the customers" Kleinpeter spoke at the LCG meeting to talk about the channel lineup. Apparently, Cox will give free access to the weather channel for those with the basic cable package far a maximum of three days during hurricanes. Gee, thanks. What am I supposed to do about my weather news the other 360 days out of the year?

I would like to see more competition in the area, but who else can break into the cable tv market? It would cost hundreds of millions of dollars to create another cable company here. We may be stuck with Cox forever unless someone develops internet tv.

[Guest]

Abbd, have you ever tried to vote out an employee of Cox Communications? At least our elected officials have to face re-election. We control who is in office. If we put in people who fail us, that's our own fault. We definitely have more control over them than we do over the executives of a private company.

[abbd]

This is getting confusing. Either this "guest" is the same "guest" who argues with me on every subject, or every "guest" who comes here likes to argue with me hmmmm rofl. I ain't sure which is which and who's who. But anyway give me a good ole free enterprise option and I'll take it anytime over some government entity. Y'all know the scariest statement in the world don't ya??? It's "i'm from the government and I'm here to help ya".

[TBEAR]

That guest has to be a lcg employee abbd, he or she is defending to much of Joey's agenda.

[zoe10850]

Well guest; No, you cannot "vote" out an employee of a private concern. Fact is, other than the official and a few of his people, you cannot get rid of public employees either. If you could, I can promise you, I would fire Tony Trammel every time I got stuck in traffic in Lafayette. Huval would be gone as well, because it is his "business model" that has cost US, the so called owners of LUS to get bogged down in a legal quagmire over ftth, even though he well knew he could not economically do the model w/o support of the utilities. I would also fire the attorney who recommended screwing police and firemen out of $10,000. But then, you and I know we cannot really fire incompetent civil servants.

Much like the "overwhelming" support for the recent tax renewals, where a solid 7% voted. Sure, we deserve the incompetent officials because we do not have a newspaper that actually reports what is going on. Same for television. Public is uninformed, and will stay that way.

[coolboy]

admin said:

That guest has to be a lcg employee abbd, he or she is defending to much of Joey's agenda.

TBEAR, it's probably Joey himself! HA!

[coolboy]

I thought ftth would be a good idea, but I don't know now. It seemed like a good idea when I moved back to Lafayette, but that was before I knew how Joey, Huval, Duncilmen and others acted. People talk about competition would be good for Lafayette. Correct me if I'm wrong, but Cox and Bellsouth are now competitors...I still don't see the big difference in prices, with the exception being that I get a discount from Cox for getting ALL of their services.

If this ftth system goes belly-up, our LUS bills will go through the roof. It would be entirely different if a private company was becoming competition and not a government entity.