Cox consists of a bunch of liars!!!

[coolboy]

I was playing around today wondering what argument would Cox have to get someone to pick their services over DirecTV, so I called their call center (and I actually got through to the one here in Lafayette...I was surprised). When I posed the question "What sets Cox apart from satellite by DirecTV, the person on the phone said, "DirecTV doesn't offer local channels."

I'm not stupid, so I was on the Internet at work and quickly went to DirecTV's website. Here is the link I found that lists Lafayette, LA as being one of the places where local channels are available:

www.directv.com/DTVAPP/global/contentPage.jsp?assetId=1000013

Caught in a lie, the customer service person said she was told by her manager to tell callers this statement in order to turn them off about DirecTV.

I don't know what was worse, Cox telling their employees to lie or the rep ratting out her boss, which was unprofessional. Kind of makes you wonder. That should show us all that Cox will resort to any unethical means just to get ahead.

[TBEAR]

Ill agree with that they are a bunch of liars, they quote you one price for package deals, then when you get the bill in its more than their quote, a bunch of thieves

[RonS]

Well Coolboy, as a technical matter, Direct does not offer local channels, but they will install an antenna that will allow you to pick up local tv. It is not as good reception as what you will get on cable, because it is a little better than "rabbit ears", depends on your line of sight, trees etc. So it is not as bad a lie as one of Bill Clintons, who BTW has been very quiet on the page scandal. I have found that they all bend the truth to make a sale, and services are similar. It will be no better if Lafayette enters the business, and likely will get worse because, government is after all government.

I used to have a big "C" band dish, and everything was free. Talk about spoiled, and weather did not affect picture like the little dishes. I never lost my excellent picture, even during Andrew.

[Taureau]

Coolboy, I have direct tv and I have the local channels. My reception is every bit as good as cable. Years ago, they added an other antenna but now it is all one. I invite you to come and test it out and see for yourself. I have great reception, except during a heavy rain but once the heavy rains stop, you're back up.

[coxhater]

well cox got me once. i switched to the telephone package. had nothing but problems. i called got one service person to come to my house, so say fixed the problem. the next day phone out again. called back gave me a $20.00 discount on bill, and sent another service person to my house 2 days later. fixed right, went out 4 hours after they left. called back got a $50.00 discount and the service person was supposed to come right back. two days later, another service person came out and so say fixed the problem. three days later phone out again. called again for them to come out got another $50.00 discount and sent me a service person the next night at 7p.m. after i told her all the cable lines were changed, all the splitters were changed, and i bought a new internet cable modem, i just wanted another line put into my home from the main outside line, she said my problem was with the modem i just bought. i told her well i just spent $75.00 on this modem and i was not changing it, she stated well that is stupid. i told her where to go and kicked her out of my house. called a supervisor to complain, and got no help with telephone service or the rude service pregnant dog( sorry don't want to offend anyone with the names).............. so i just went back to bell south.... costing only about $5.00 more and not as many features, but no more head aches